Privacy Policy
This privacy policy applies to all personal data and patient-related information provided to us through our website (www.dr-alakkad.com) or other communication channels. This policy is crafted to ensure the protection of the privacy of the information shared by the patient with us and to enhance the trust-based relationship between Dr. Al-Akkad’s team and the patient.
What We Do With Patient Data:
By submitting your personal and consultation data through the website, you agree that our medical team or any cooperating medical teams (if your condition requires it) may retain and use this data according to this policy. The uses of this data may include:
- Conducting medical consultations between specialists and medical consultants.
- Sending notifications or regular updates regarding your health condition, appointments, medical services, events, or offers.
- Disclosing information to our medical team for legitimate medical purposes.
- Complying with legal requirements and regulatory laws.
- Protecting our rights, data, and property.
- Sharing your data with our associated doctors when necessary and for the reasons stated in this policy.
Use of Third Parties:
We may use third-party services to store or process your data. All third-party providers are required to comply with security standards and data protection laws. These services may include website hosting providers, payment services, or platforms for patient interaction and communication.
Cookies:
We use cookies to enhance the user experience on our website. These files help us analyze visitor behavior and tailor content and offers based on your preferences. You can manage cookies through your browser settings.
Laws and Compliance:
We are committed to complying with international data protection laws, such as the General Data Protection Regulation (GDPR), if dealing with patients from the European Union. Patients have the right to access, correct, or delete their personal data at any time, in accordance with applicable laws.
International Data Transfer:
We may transfer your data to other countries for treatment or medical consultation purposes. We are committed to taking all necessary measures to ensure the protection of your data during international transfers and compliance with applicable laws in those countries.
Updates and Changes:
We reserve the right to modify and update this privacy policy at any time. Patients should review this page periodically to stay informed about any changes. Continued use of the website implies implicit consent to these updates.
Data Collection:
We may request additional information related to your health condition through the website for purposes such as service evaluation or improving treatments. All such information will be treated confidentially and used only for the mentioned purposes. We also pledge not to use your personal information for marketing purposes without explicit consent from you.
Data Retention Period:
We will retain your personal data as long as necessary for providing medical services or in accordance with applicable laws. You have the right to request the deletion of your data at any time, provided it does not conflict with legal obligations.
Appointment and Consultation Cancellation:
Patients have the right to cancel appointments and consultations by contacting us via email. If there is a financial commitment associated with the booking or consultation, it must be settled before the cancellation. Patients may also withdraw their consent to receive consultation-related messages, services, and offers via email.
Protecting Your Personal Data:
We are committed to taking all reasonable security measures to protect your data. However, online data transmission cannot be fully guaranteed. Therefore, any data transmitted online is at your own risk. We use encryption technologies and secure infrastructure to ensure the protection of your data from unauthorized access or breaches.
Minor Consent:
We do not collect or process personal information related to minors (children below a certain age) without explicit parental or legal guardian consent. If it is discovered that data has been collected without consent, it will be deleted immediately.
Complaints Procedure:
If you believe your privacy rights have been violated, you can file a complaint directly through our email or contact our specialized team.
Third-Party Policies:
We may use third-party tools or services, such as Google Analytics, to analyze data and improve your experience. These third parties have independent privacy policies, and we recommend reviewing them to fully understand how your data is processed.
Contact Details:
If you have any inquiries about the privacy policy or how your personal data is handled, please contact us via email at: [info@dr-alakkad.com].